Privacy Policy
By using Lushme Connect, you acknowledge that we process certain information to operate the service, improve matching quality, keep the platform secure, and communicate with you.
1. Data We Collect
We may collect the following categories of data:
- Account and profile information, such as your name, email address, phone number, profession, sector, expertise areas, biography, city, company details, profile photo, and networking preferences.
- Matching and preference data, such as your goals, interests, ideal professional connections, interaction history, saved profiles, and feedback you provide about match quality.
- Content you submit, such as profile descriptions, notes, files, messages, support requests, and any information you choose to share through the platform.
- Device and technical data, such as browser type, IP address, device identifiers, operating system, language, timestamps, crash diagnostics, and app usage analytics.
- AI analysis inputs and outputs generated from the information you submit or actions you take within the platform.
2. How We Use Data
We use your information to:
- Create and manage your account and profile.
- Analyze your preferences and activity to generate AI-assisted professional matches and recommendations.
- Improve platform performance, personalization, product features, and safety systems.
- Detect fraud, abuse, security incidents, and violations of our Terms of Use.
- Respond to support requests, operational notices, and legal obligations.
- Measure engagement, monitor service quality, and troubleshoot technical issues.
3. How We Share Data
We may share information in the following cases:
- With service providers that support hosting, analytics, customer support, communication infrastructure, and AI tooling.
- With other users to the extent your profile, activity, or interaction settings make information visible within the platform.
- When required by law, regulation, court order, government request, or to protect rights, safety, or the integrity of the service.
- As part of a merger, acquisition, financing, restructuring, or asset transfer, subject to applicable legal requirements.
We do not sell your personal data for cash consideration. If our data practices change materially, we will update this page before the new practice takes effect.
4. Data Retention and Security
We retain data for as long as reasonably necessary to provide the service, maintain business records, resolve disputes, prevent abuse, and comply with legal obligations. We use administrative, technical, and organizational safeguards designed to protect data against unauthorized access, misuse, alteration, or disclosure. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
5. Your Rights and Choices
Subject to applicable law, you may have the right to:
- Access, correct, update, or delete your personal data.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of certain data in a portable format.
- Close your account and stop using the service at any time.
You may exercise these rights through your account settings where available or by contacting us through the in-app support channel.
6. Children and Age Restrictions
Lushme Connect is intended for adults and professionals. The service is not directed to children under 18, and you may not use the platform if you are under 18 years old.
7. International Data Transfers
Your data may be processed in countries other than the one where you live. When we transfer data internationally, we take reasonable steps to apply appropriate contractual, technical, or organizational protections required by applicable law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version becomes effective when posted on this page with a revised "Last updated" date.